COVID-19 Business Continuity Plans

Cboe continues to closely monitor the developments concerning COVID-19 and is monitoring the guidance provided by governmental agencies, Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). The well-being and safety of our associates, customers and broader community is our top priority.

As a global exchange operator, we are deeply committed to the orderly operation and surveillance of our markets to help ensure our customers are able to execute their trading activities during this unprecedented time. Companywide, we have enacted and tested robust business continuity plans that are designed to ensure we continue to operate our exchanges effectively while doing all that we reasonably can to help minimize the spread of COVID-19.

Please visit the links below for more information about Cboe’s operations and business continuity plans. This page will continue to be updated as new developments become available.

Market Operations

We believe it is imperative that markets remain open during this unprecedented time, and continue to update the status of our markets in real time.

We are committed to maintaining the highest level of customer service during these challenging times. Additionally, we are prepared and well equipped to handle significant volume on our markets. Our systems are resilient, redundant and tested to handle high volumes. Our systems have continued to perform well under high volumes and we remain vigilant in monitoring capacity and resiliency thresholds to avoid any undue disruptions to our markets.

On Monday, March 16, Cboe temporarily closed its Chicago trading floor and transitioned Cboe Options Exchange (C1) to an all-electronic mode. The transition took place as designed and without incident. This was a proactive measure and not in response to any confirmed cases of COVID-19 on the trading floor. Cboe will follow public health guidance when evaluating the reopening of the trading floor.

Cboe Office Updates

The vast majority of Cboe staff across our global offices are currently working remotely, either from home or from a Cboe business continuity facility.

All business and interoffice travel has been temporarily suspended. The senior management teams across offices meet daily to monitor, assess and respond to the evolving environments in the jurisdictions in which we operate.

Cboe Chairman, President and CEO Ed Tilly, along with Cboe’s Human Resources department and senior management are frequently communicating with associates regarding COVID-19 updates and responses.

Contact Us

If you have additional questions, please reach out to the appropriate contact below.

U.S. Operations:

Cboe Trade Desk

CFE Trade Desk

Cboe Operations Support Center

U.S. Media Relations

Investor Relations

European Operations:

Cboe Europe Equities Trade Desk

Europe Media Relations

Cboe FX Markets Operations

  • Cboe Operations Support Center
  • +1.212.378.8558